Refund Policy

Our refund promise

We want you to feel good about your purchase. If your will draft is not what you hoped for, email us at support@texaswilltemplate.com within 7 days of your order and we will refund what you paid, no long questionnaire required.

How to request a refund

Send a short message to support@texaswilltemplate.com from the email address you used at checkout. Tell us your Will ID or the name on the order so we can find it quickly. We aim to process approved refunds within a few business days, back to your original payment method.

Digital product, delivered right away

Your will draft is a digital product that we generate and deliver as soon as you order, so there is no shipping and nothing to return. This is a United States service, and no European-style 14-day cooling-off right applies. The 7-day refund described above is our own promise to you.

Questions before you buy

Not sure whether this is right for you? Reach out at support@texaswilltemplate.com before you order and we will gladly answer.